A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from
A common question asked after our presentations on online dispute resolution (ODR) is: “when can we expect the arrival of
Editorial Note: has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s
  Mediation has a way of resolving disputes is as old as the human kind. Kenya has about 42 tribes. 
When the Apple II was released in 1977, it was among the first computers marketed and mass-produced for businesses and
With an increase in remote mediation, many mediators are managing caseloads that have a multi-jurisdictional element (at times, unintentionally). In