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I am a strong proponent of principled negotiation—i.e., negotiation in which both sides attempt to understand the interests and needs
This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a
INTRODUCTION We have expressed in previous works an issue that has concerned us for several years; this is, how it
Designing Online Dispute Resolution Information Systems Effectively DEODRISE, by Dr. Clare Fowler Most Ombuds would say they didn’t sign up
Much attention has been given to online mediation, in addition to other types of online dispute resolution (ODR), as it
As the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under review. Simply returning to our