First Case in The Online Court To Be Resolved by Algorithm
ODR history was made this week when a court case, issued in the new Online Civil Money Claims Court for England and Wales, was resolved by use of an online tool that enabled the parties to participate in an advanced version of blind bidding. After 3 months in the court process, including an unsuccessful telephone mediation, the parties were able to settle the dispute (over unpaid fees for a counselling course) within an hour of first use of the blind bidding tool. The tool used was SmartsettleONE developed by ICan Systems Inc of British Columbia and was introduced to the parties by leading ODR expert,Read More →