A group of mediators has established a non-affiliated website to promote a pledge by mediators to do all they can to ensure that their mediation practices are as carbon-neutral as possible. The World Mediators Alliance on Climate Change (WOMACC) Green Pledge can be adopted by any individual mediator. They are also asking prominent mediation bodies to support and promote the Pledge and encourage their members to sign up to it. The Pledge can be found here. The website at that link presents the pledge for individual mediators to consider signing, though they are looking for organizational supporters and sponsors as well. They’ve also asked forRead More →

Despite the fact that video conferencing is a very small part of Online Dispute Resolution (ODR) and how best to mediate online, Fat Larry’s 1980s hit seems to have been taken to heart by mediators who, anxious not to delay mediations due to the Covid-19 lockdown, have, after “just one look” fallen rapidly in love with the Zoom video conferencing platform. Just as falling in love on first looks can often deceive, there are security issues with Zoom that may compromise the mediator’s professional duties of confidentiality and his or her privacy policy. A very detailed independent examination of the platform by a technology researchRead More →

“I see contemporary patterns of disputing as an adaptive (but not necessarily optimal) response to a set of changing conditions. There have been great changes in the social production of injuries as a result of, among other things, the increased power and range of injury-producing machinery and substances. There has been a great increase in social knowledge about the causation of injuries and of technologies for preventing them; there has been a wide dissemination of awareness of this knowledge to an increasingly educated public.” Marc Galanter, “Reading the Landscape of Disputes: What we know and don’t know (and think we know) about our allegedly contentiousRead More →

We already have the means to solve the Covid-19 legal logjam Georgia’s legal community faces a situation described by the Chief Justice of our Supreme Court as “unprecedented in the history of the state.” In response to Covid-19, Chief Justice Harold Melton issued a Judicial Emergency that shut down most of the court system on March 14th—a decision he has re-instituted in some form every 30 days for the past five months. If current trends continue, with Georgia just last week reporting the highest rate of new Covid-19 cases in the country, it is highly likely that Chief Justice Melton will have to extend theRead More →

Addressing some key Access to Justice Principals in a unique way Over the years we have worked with many different dispute resolution organisations and professionals on exploring different techniques and paths for resolving disputes more effectively while also seeking to increase access to justice at the same time. One of the most interesting discoveries came from the use of recorded messages during cases. While we have had the record video message and record audio message tools in our platform for some time, we are continually surprised and pleased with the different use cases and applications our users are coming up with. We have seen simpleRead More →

There are a variety of tools that can be used together in harmony for optimal end-to-end online dispute resolution. There are many different issues that can affect participants in your cases. Disputes can be mentally, emotionally and financially draining and distressing. Providing the most efficient, effective, convenient and fair process for resolving a dispute can take different forms and approaches. With thousands of cases successfully resolved online through our platform we have the advantage of being able to analyse the data and feedback from practitioners and participants. This valuable information allows us to gain powerful insights into what works, what doesn’t and what can beRead More →

How good are Space Calls for dispute resolution? Is it the best solution in the world? We designed Space Calls to be the perfect video call solution for dispute resolution processes. Are Space Calls better suited to dispute resolution then other options such as Zoom’s breakout room functionality? In partnership with hundreds of advisors from the dispute resolution industry, and the analysis of data from thousands of cases processed through our platform, we have developed what we believe is the best solution in the world for video call functionality within dispute resolution processes. We call this functionality Space Calls. It allows you to seamlessly moveRead More →

Africa has one of the most digitally connected populations on the planet, with 400 million internet users. Sacha Poignonnec, cofounder and co-CEO of Jumia, Africa’s largest internet group, discusses why the e-commerce opportunity in Africa is so great for companies large and small in this interview with McKinsey’s Georges Desvaux. An edited transcript of his remarks follows. Africa’s big appetite for e-commerce From the outside, you look at Africa, you read the news, and you think it’s going to be very difficult—everything is going to be very difficult. We started the business in Lagos, and on the first day we had consumers buying mobile phones. IRead More →