ZOOM – Just one look and my heart went Boom!
Despite the fact that video conferencing is a very small part of Online Dispute Resolution (ODR) and how best to mediate online, Fat Larry’s 1980s hit seems to have been taken to heart by mediators who, anxious not to delay mediations due to the Covid-19 lockdown, have, after “just one look” fallen rapidly in love with the Zoom video conferencing platform. Just as falling in love on first looks can often deceive, there are security issues with Zoom that may compromise the mediator’s professional duties of confidentiality and his or her privacy policy. A very detailed independent examination of the platform by a technology researchRead More →